Renovación del mantenimiento informático, de comunicaciones y soporte a usuarios para la Subdirección General de Museos Estatales

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Renovación del mantenimiento informático, de comunicaciones y soporte a usuarios para la Subdirección General de Museos Estatales

Wednesday March 21st, 2018

CLIENTE: SUBDIRECCIÓN GENERAL DE MUSEOS ESTATALES. SECRETARIA DE ESTADO DE CULTURA

PAÍS: ESPAÑA

Por octavo año consecutivo, SERMICRO ha conseguido la renovación del servicio de Administración, Mantenimiento de la infraestructura informática y de Comunicaciones, así como la Asistencia a los usuarios, para los Museos Estatales dependientes del Ministerio de Cultura.

El objetivo de este proyecto consiste en garantizar el funcionamiento y la operatividad de las instituciones museísticas realizando todas las actuaciones técnicas necesarias, en el ámbito de Redes y Comunicaciones, Sistemas, Almacenamiento y Backup, Hardware y Software o Atención a Usuarios.

Para la ejecución de este proyecto se cuenta con un equipo técnico especializado en los distintos niveles de servicio y áreas (Atención a usuarios, Service-Desk, Sistemas y Comunicaciones), realizando los mismos tanto en remoto como presencial y siguiendo políticas y planes de actuación específicamente diseñados para estos fines.

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