Servicio de soporte a usuarios para Fraternidad Muprespa

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Servicio de soporte a usuarios para Fraternidad Muprespa

Tuesday June 12th, 2018

CLIENTE: FRATERNIDAD MUPRESPA

PAÍS: ESPAÑA, Madrid

SERMICRO ha logrado la renovación del proyecto para Soporte a Usuarios de la empresa Fraternidad Muprespa.

Este servicio consiste en un Centro de Atención al Usuario para aplicaciones de negocio, procediendo a resolver cualquier incidencia que pueda surgir, en los diferentes programas que la Fraternidad necesite para el normal funcionamiento de sus servicios. El número de usuarios asciende a más de 2.000 distribuidos por toda la geografía española.

Este es el cuarto año consecutivo que SERMICRO renueva este proyecto, gracias principalmente a ofrecer una mayor calidad de servicio y un conocimiento exhaustivo y profundo de las aplicaciones, su diseño y su funcionamiento. Asimismo, nuestra propuesta va más allá de crecer en los servicios tecnológicos, siendo uno de los principales objetivos el ampliar la cobertura a servicios de mayor valor añadido.

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