Mantenimiento integral del puesto de usuario para Seguridad del Gobierno Vasco

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Mantenimiento integral del puesto de usuario para Seguridad del Gobierno Vasco

Wednesday February 19th, 2020

CLIENTE: SEGURIDAD DEL GOBIERNO VASCO (POLICÍA AUTONÓMICA)

PAÍS: ESPAÑA, Bilbao

El Grupo Sermicro, ha sido adjudicatario del proyecto para el mantenimiento y soporte técnico microinformático del puesto de trabajo del Departamento de Seguridad del Gobierno Vasco.

El proyecto consiste en el mantenimiento integral del puesto de usuario (PC’s, Estaciones de Trabajo, Tablets y todos los periféricos asociados) incluyendo los Switches y otros dispositivos de la electrónica de red interna, siendo el número total de los mismos en torno a 10.500 y estando distribuidos en 60 centros.

Además, se incluye el soporte técnico 24×7 a los usuarios del Departamento, ofreciendo los servicios de instalaciones, puesta en marcha de equipos y actualizaciones del software base.

El equipo que garantizará un servicio de calidad y se encargará de optimizar la disponibilidad y los recursos estará formado por técnicos, coordinadores y personal Logístico.

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