Servicio de mantenimiento microinformático para el Gobierno de Canarias

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Servicio de mantenimiento microinformático para el Gobierno de Canarias

Tuesday May 23rd, 2017

CLIENTE: DIRECCIÓN GENERAL DE TELECOMUNICACIONES Y NUEVAS TECNOLOGÍAS.GOBIERNO DE CANARIAS.

PAÍS: ESPAÑA, Islas Canarias.

DINSA (Grupo SERMICRO), ha renovado el contrato del servicio para la conservación y mantenimiento de los equipos y servidores informáticos basados en tecnologías x86, adquiridos o gestionados por la Dirección General de Telecomunicaciones y Nuevas Tecnologías, en sus vertientes conductiva, correctiva, evolutiva y preventiva, con el fin de cubrir una amplia gama de intervenciones y acciones sobre dicho equipamiento:

Servicio de atención telefónica
Servicio de resolución de incidencias
Instalaciones y actualizaciones de software
Instalación y/o desinstalación, configuración, retirada de equipos
Gestión procedimientos de actuación (instalaciones, configuraciones, …)
Etiquetado e inventariado físico y lógico del equipamiento

El Servicio se realizada con técnicos especializados en el entorno dedicados exclusivamente al servicio y que atienden a las dependencias y usuarios de las distintas ubicaciones y sedes del Gobierno de Canarias repartidas por todo el archipiélago.

Llevamos realizando este servicio desde hace más 10 años.

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