Servicio de soporte a usuarios para el Centro Nacional de Investigaciones Cardiovasculares

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Servicio de soporte a usuarios para el Centro Nacional de Investigaciones Cardiovasculares

Tuesday November 23rd, 2021

CLIENTE: CENTRO NACIONAL DE INVESTIGACIONES CARDIOVASCULARES

LOCALIZACIÓN: ESPAÑA

El Grupo Sermicro ha renovado el proyecto para prestar servicios de soporte a usuario para el Centro Nacional de Investigaciones Cardiovasculares.

Entre los servicios a ofrecer, se encuentran:

Resolución de incidencias de Nivel I en los entornos de hardware, software y redes.
Instalación y configuración de equipos
Instalación y puesta en marcha de impresoras.
Instalación y configuración de dispositivos internos y externos.
Asistencia en reuniones con herramientas de colaboración o sistemas de videoconferencia.
Instalación y configuración de software.
Interlocución con soportes externos.
Gestión de inventario, garantías, licencias, etc.

Formación a usuarios de las diferentes herramientas informáticas y software instalado, en español y en inglés.

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