Servicio de soporte a usuarios para el Fondo de Garantía Salarial

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Servicio de soporte a usuarios para el Fondo de Garantía Salarial

Tuesday July 10th, 2018

CLIENTE: SECRETARIA GENERAL DEL FONDO DE GARANTÍA SALARIAL

PAÍS: ESPAÑA, Madrid

SERMICRO ha vuelto a renovar, por octavo año consecutivo, el proyecto de Soporte a Usuarios para la Secretaría General del Fondo de Garantía Salarial dependiente del Ministerio de Empleo y Seguridad Social.

El servicio consiste en la asistencia técnica necesaria para el soporte microinformático integral de las distintas unidades administrativas distribuidas por toda la península ibérica (una por cada capital de provincia), con un número aproximado de 750 usuarios y un parque a cubrir de unos 1.000 equipos.

Entre otras labores a realizar se encuentran el soporte técnico para:

Certificados y Sedes Electrónicas
Sistemas integrales de gestión
Procedimientos administrativos internos y gestión de procesos judiciales
Aplicaciones Lexnet, Juniper, Nedaes, Siltra, etc
Configuración a Mercurio y Ganes

Asimismo, se realizarán labores de Mantenimiento de impresoras, escáneres, ofimática y microinformática, así como de armarios de comunicaciones.

El equipo técnico presencial cuenta con la formación y experiencia necesarias en administración y gestión de todos estos entornos, siendo además responsables de la Jefatura del Proyecto.

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