Servicios profesionales de soporte informático para TUI Holding Spain

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Servicios profesionales de soporte informático para TUI Holding Spain

Friday January 21st, 2022

CLIENTE: TUI HOLDING SPAIN, S.L.U.

LOCALIZACIÓN: ESPAÑA

El Grupo Sermicro ha conseguido el proyecto para ofrecer servicios profesionales de soporte informático para la empresa TUI Holding Spain.

Entre las actividades a realizar se encuentran:

Recepción y registro de incidencias, peticiones y consultas.
Escalado de las mismas cuando es necesario a un nivel de soporte superior.
Seguimiento de la resolución de dichas incidencias, peticiones y consultas.
Cierre en el sistema.

Este servicio técnico se ofrecerá en horario 24x7x365 (24 horas, 7 días, 365 días) y será realizado por especialistas en soporte informático desde las propias oficinas de TUI Holding Spain o en ubicaciones remotas según disponibilidad.

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