Soporte integral puesto usuario para Canal Viewnext

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Soporte integral puesto usuario para Canal Viewnext

Thursday March 9th, 2017

CLIENTE: : VIEWNEXT. Grupo IBM.

PAÍS: ESPAÑA, nivel nacional.

SERMICRO proporcionará a la Universidad Europea de Madrid, a través de nuestro canal Viewnext, servicios profesionales para el Soporte al equipamiento del puesto de trabajo (Nivel 2 presencial), y Mantenimiento hardware (servidores, almacenamiento y electrónica de red).

Este servicio se prestará a nivel nacional y servirá como piloto tecnológico de la Universidad, traspasando esta tecnología y servicios a otros 6 países: Marruecos, Turquía, Alemania, Portugal, Grecia e Italia, comenzando en breve por Portugal.

Para esta externalización, el principal Partner tecnológico será SERMICRO.

El servicio, con un grado tecnológico muy alto, por ser una facultad de ámbito mundial, se prestará en dos modalidades:

Con personal destinado en distintas localizaciones de la Universidad Europea en Alcobendas (Madrid), Villaviciosa de Odón (Madrid) y Valencia,
Por intervenciones percall, en las Islas Canarias.

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